FAQ

Q: So, what exactly is a ‘credit’?

A: A credit allows you to post one item for sale on the site. Simply, one credit = one posting.

Q: And, what is ‘membership’?

A: A membership allows you to post more than one item for sale on the site. Membership Packages range from Free Trial (no credits, just buying) to 1 Credit, 10 Credits and 25 Credits. 

Q: How much does it cost to sell my beer memorabilia items on MyCraftBeerCellar.com?

A: Unlike other expensive auction sites our pricing is static. We don’t charge one price to list an item, and come back and gouge you later when you sell it! Our trial package is just $2 for one listing, then our next starter package is just $15 for 10 credits! That will allow you to post 10 items for sale at $1.50 for each posting, and the price drops by purchasing larger packages of credits.

Note: For sellers you will be paid the final value price including shipping, minus any Paypal fees they charge to process the transaction into your Paypal account.

Note: For buyers, you only pay the total cost of the item and the shipping cost (if any). No other fees charged for buying.

We make nothing on the final sale price of your items, always! You only pay once to list your items for 30 days max, unless you operate a store on the website.

Q: Do credits expire?

A: Credits will not expire for at least 3 years from the date of purchase. In fact, our policy is that as long as the site is live your credits will not expire, but we need to have an expiration in effect to protect us. If you choose to close your account and have unused credits they will automatically expire at the time you close your account.

Q: Can I give my credits to someone else? Are they transferable?

A: No, credits are not transferable. You are not able to give them to a friend, sell them to the highest bidder or in any way transfer ownership of your credits.

Q: How much does it cost to purchase an item?

A: MyCraftBeerCellar.com does not charge you anything to purchase an item, our free membership is designed for you to purchase only on the site.  If you want to sell on the website later on, you can always upgrade by purchasing listing credits at that time. The sale price of listings are locked in by the seller and the binding transaction is between both parties. We only require that you ‘Register’ an account with us and agree to the terms of use in order to purchase/sell an item.

Q: What do I do if someone tries to rip me off?

A: As with any online transaction whether it be eBay, Amazon or any another online website there is always the possibility that someone will try to take advantage of the other party. The seller will need to prove that they successfully delivered the item/s purchased with proof of delivery via tracking. There is always a legal recourse, and in the case of MyCraftBeerCellar.com there is the possibility that a user will be banned permanently if they do not operate in an above-board fashion. Although currently set up, we have developed a ‘feedback’ section for users that will assist future buyers with their purchasing decisions should any sellers try to rip someone off.

Q: How do I get paid?

A: Payment types are strictly ‘Paypal’ for now because it’s easier for everyone to avoid potential payment issues. Coming soon, we are setting up to let you choose a credit card and Paypal and are working on adding additional payment options as we develop tools for you to implement them.

Q: Is shipping calculated automatically?

A: Yes, there are shipping calculator APIs available for FedEx and UPS. You can choose to either utilize those or choose to ship via a flat rate of your choosing when setting up your listing for sale. 

Q: Can I list a bottle or can that is still sealed?

A: Yes you can but, there are special rules for posting these items which is also spelled out on our terms and conditions page.  Special Rules for Posting Unopened Bottles/Cans for Sale When using a credit to post an unopened (still sealed) bottle or can for sale, the seller MUST understand and comply with all of the following points:

  1. Item for sale must NOT be currently available in the retail market (ie: release date)
  2. Item for sale MUST be at least 12 months old (from date of release)
  3. It is unlawful to ship any alcoholic liquids via USPS.
  4. The following will be added to any posting for unopened bottles/cans:

Note that the following applies to still sealed containers:

  • All items are not available at any retail outlet, and the container value substantially exceeds the current retail price of alcohol in the container.
  • All items listed were released at least 12 months ago.
  • By bidding you acknowledge that you are over the age of 21 and are legally allowed to purchase these items.
  • The container has not been opened and any incidental contents are not intended for consumption.
  • The Value of the item is in the collectible container, not its contents.
  • The seller will take all appropriate steps to ensure that the buyer is of lawful age in the buyer’s and seller’s jurisdiction (generally 21 years of age).
  • Buyers and sellers both ensure that the sale complies with all applicable laws and shipping regulations.

Q: How do I report items that violate the terms?

A: When you are logged in, there is a ‘Report this Item’ button at the bottom of the page that will allow you to report items that you suspect violate our terms. We will review the item and remove it if the item violates our terms.

Q: If I delete an item, will I lose my credit?

A: If the item in question has not yet been sold, you will receive a credit back in exchange for removing your listing.

Q: What are ‘Ratings’?

A: Next to a user’s name you will often see a number, in parenthesis. This number is that person’s feedback rating. Their rating reflects the reputation they have acquired through interactions between users on the site. It rates from 100% to 0%. 

Q: How do I rate another user?

A: Once you have bought an item from or sold an item to another user, you will be provided with the ability to rate that transaction. The rating you give will immediately affect their visible global rating reputation throughout the site. Be careful, however. You can also be rated back.

Q: I bought an item, so why can’t I make a rating?

A: After buying an item, you will need to finalize your transaction by selecting your method of payment, and preferred shipping service. After this, you’ll be able to place a rating for the transaction on that item’s page.